If you’re a regular slot machine player, you know about “ticket in, ticket out.”
You feed bills into the machine for credits, you play, and when you’re all done and want to cash out, you press a button that manufactures a ticket showing how much you have. That ticket can either be cashed in at a casino cage or kiosk or fed right back into another machine.
Now, a Las Vegas company is taking “ticket in, ticket out,” or “TITO,” to a new level. And, while the concept could dramatically increase slot machine revenue, it could also raise the hackles of responsible gaming advocates.
John and Noah Acres of Acres Technology are field testing “ticket in, bonus out,” or “TIBO,” and plan to market it to be on casino floors by early next year.
Eric Persson, CEO of Maverick Gaming, which operates the Gold Country Inn & Casino in Elko where the field trial is being conducted, said TIBO has passed laboratory tests but hasn’t gone live in the casino yet, so there’s no indication how players are reacting to it.
The difference between TITO and TIBO is that the new system uses predictive technology to determine when gamblers are nearing the end of their time playing. Then, just as that time occurs, the system will distribute a ticket to customers encouraging them to continue playing with free bonus spins on the machine.
“To me, TIBO and cashless gaming and all of the other things we’ve been talking about are all incorporating real-time connectivity to the player experience,” Noah Acres said in an interview at the company’s southwest Las Vegas headquarters.
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